Answers to common questions
Find answers to common questions about the app, including how it works, offline access, emergency features, Welsh language support and future FarmersAid developments.
FarmersAid is available to download free of charge from the Apple App Store and Google Play.
To download the app, visit the Apple App Store or Google Play on your smartphone and search for “FarmersAid”, or click the download links above.
Yes. FarmersAid is free to download and use.
Providing free access reflects RABI’s commitment to strengthening safety, preparedness and resilience across the farming community.
Alongside the app, FarmersAid is part of a wider initiative that will also include training, educational resources and Critical Care Kits designed specifically for real farming environments
No. FarmersAid is more than just an app.
While the app provides real-time, step-by-step guidance, FarmersAid is a wider initiative from RABI that also includes training resources and Critical Care Kits, designed to strengthen emergency preparedness across the farming community.
Together, these elements aim to improve confidence, understanding and preparedness when serious on-farm accidents occur.
FarmersAid has been developed specifically for serious on-farm accidents, where injuries are complex and decisions need to be made quickly.
The guidance focuses on the ten most common serious on-farm accident scenarios and provides clear, structured, step-by-step guidance to follow in the first critical moments. It is designed for use in real farming environments, where people may be under pressure and professional help may take time to arrive.
FarmersAid supports informed action while emergency services are on the way, helping people know what to do next until help arrives.
No. FarmersAid is not an alternative to calling 999.
In a serious on-farm accident, calling the emergency services should always be the first step. FarmersAid is designed to support people while emergency services are on the way, providing guidance during the minutes it can take for help to arrive — particularly in rural locations where access and distance can cause delays.
FarmersAid is designed for serious on-farm accidents, not minor injuries.
The app provides guidance for the ten most common serious on-farm accident scenarios, including:
- severe bleeding
- crush injuries
- machinery-related incidents
- livestock injuries
- falls from height
- burns
- electric shock
- drowning
It is intended for use by anyone on site — family members, colleagues, workers or bystanders — who may need to respond before professional help arrives.
Yes. Once installed, FarmersAid works fully offline.
All critical care guidance and imagery are available from first download, with no dependency on mobile signal or data once the app is installed.
The app has been designed specifically for low-signal, high-pressure farming environments.
If Emergency SOS and emergency contacts have been correctly set up on your phone, your device may automatically alert your emergency contacts when Emergency SOS is activated. FarmersAid includes guidance on how to set up these features within the app and on the FarmersAid website.
By entering your details, you will be entered into a prize draw to win a Critical Care Kit.
You will also receive downloadable resources and practical guidance designed to help farming people feel more prepared for emergency situations on farm.
You can find preparedness guidance within the app under the “Set Up” section, including information on:
- phone Emergency SOS settings
- Medical ID and emergency contacts
- farm signage and access guidance
- defibrillator awareness
- practical emergency preparedness for farming environments
The same information is also available on the FarmersAid website here.
Yes. what3words is integrated throughout the app to help emergency services identify precise locations during serious incidents.
Latitude and longitude coordinates are also available within the app if required.
All guidance within FarmersAid has been developed with clinical and frontline expertise.
In an emergency, taking calm, informed action can make a real difference. FarmersAid is designed to provide practical, step-by-step guidance to help people respond as safely and confidently as possible until professional help arrives
Yes. FarmersAid is available in both English and Cymraeg / Welsh.
The language can be changed within the app by opening the menu and selecting your preferred language in the settings section.
FarmersAid can be used alongside many built-in phone accessibility features, including text-to-speech and reading support settings available on Apple and Android devices.
Accessibility options and compatibility may vary depending on device and phone settings.
General accessibility guidance (it may not be compatible of all devices)
iPhone devices: Turn on and use Accessibility Reader on iphone
1. Go to the Settings app on your iPhone.
2. Tap Accessibility, then tap Read & Speak.
3. Tap Accessibility Reader, then turn on Accessibility Reader. Turn on Autoplay if you want Accessibility Reader to automatically read text aloud.
4. To start using Accessibility Reader, do either of the following:
- Use the Accessibility Shortcut: Open an app, triple-click the side button on your iPhone, then tap Accessibility Reader.
- Note: To learn how to add Accessibility Reader to your Accessibility Shortcuts, see Use the Accessibility Shortcut.
- Use Control Center: Open an app, open Control Center, then tap Accessibility Reader.
- Note: To learn how to add Accessibility Reader to your Control Center, see Customize controls.
Android devices: To turn on accessibility features:
1. On your Android device, open Settings.
2. Tap Accessibility.
3. Select to speak: To read or describe items on your screen aloud, use Select to Speak.
4. Reading mode: To customize the contrast, colour, and font size of text in websites and apps, and read content aloud, download and use Reading mode.
Not at the moment. FarmersAid is currently designed for smartphone use.
The app has been developed specifically for quick access and usability in high-pressure emergency situations, where mobile phones are often the most practical and accessible device on farm.
Additional device compatibility and future developments may be considered in later releases.
No. You do not need a Critical Care Kit to use FarmersAid.
Where a Critical Care Kit is available, FarmersAid will guide users on how to use that equipment safely and appropriately. However, FarmersAid is designed to support people whether or not specialist equipment is available.
If a kit is not to hand, the guidance will also cover safe, practical alternatives, including how to improvise where appropriate to help manage situations such as severe bleeding until professional help arrives.
The Critical Care Kits are designed to provide medical support for the most serious onfarm emergency situations.
More information about the contents, pricing and availability of the Critical Care Kits will be shared in 2027.
The Critical Care Kits are designed to provide medical support for the most serious onfarm emergency situations.
More information about the contents of the kits will be shared soon.
Not at the moment. Once received, it will be the responsibility of the kit owner to regularly check expiry dates and replace items where needed.
Replacement items will be available to purchase through the FarmersAid kit website when it launches in 2027.
Yes. Alongside emergency guidance, the app also includes practical preparedness information designed to help farming people feel more prepared for emergency situations.
RABI is also developing future FarmersAid training opportunities, including both online and in-person training designed specifically for farming communities and rural environments.
More information about future FarmersAid training opportunities will be shared in 2027, including details on formats, content and availability.
More information about FarmersAid training, including formats, availability and pricing, will be shared in 2027.
